Privacy Policy for ZezoMall

This Privacy Policy describes how ZezoMall ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our mobile application (the "App").

Information We Collect

We collect the following information from you:

• Account Information: When you create an account with us, you may provide information such as your name, email address, phone number, and delivery address.
• Location Information: We may collect your location information to identify your delivery address and track the progress of your delivery. You can control your location information settings through your device settings.
• Device Information: We may collect information about your device, such as your device type, operating system, and device ID.
• Order Information: We collect information about your orders, such as the restaurants you order from, the items you order, and the delivery time.
• Payment Information: We may collect your payment information, such as your credit card number, when you place an order. We use a secure payment processor to store your payment information.
• Communication Information: We may collect information from your communications with us, such as your feedback and reviews.

How We Use Your Information

We use your information to:

• Provide and improve the App and our services.
• Process your orders and deliveries.
• Send you important information about your orders and deliveries.
• Communicate with you about promotions and special offers.
• Personalize your experience with the App.
• Analyze how you use the App to improve our services.
• Comply with legal and regulatory requirements.

Information Sharing

We may share your information with third-party service providers who help us operate the App and deliver our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or property of us or others.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices

You have choices about your information. You can:

• Access and update your account information in the App settings.
• Opt out of receiving marketing communications from us.
• Request to delete your account.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at mail@zezomall.in.

Effective Date

This Privacy Policy is effective as of 09-07-2024.