Shipping Policy

Shipping Policy:

  • Price

    The price listed on the ZezoMall platform is the price received from the store, but the final price charged may be different at the time of delivery.  

  • Delivery charge

    ZezoMall charges a delivery fee in addition to a platform fee. 

  • Train food delivery

  • All orders will be delivered within 10 mins

    ZezoMall does not guarantee delivery for train food orders. If a train is delayed, ZezoMall will not refund the order and will not honor the Gold on-time guarantee. ZezoMall also charges a station convenience fee for train food deliveries.  
  • Merchant liability

    ZezoMall is not liable for claims from customers if a merchant delays handing over an order to the delivery person.  

  • Customer responsibility